Integration Manager North America - Located in Latin America

We're taking AI in e-commerce to the next level and we're growing like there's no tomorrow. Join us!

Come join our Integrations Team!

As a new colleague in the Findify Integrations Team, you will be responsible for maintaining the highest levels of satisfaction for our valued customers, making sure their integration process is run smoothly, efficiently with great quality of services in deploying the Findify’s product suites at its best.

 Under the guidance & mentorship of Findify Head of Integrations (Manager), your responsibilities will include:

 

  • Being the Lead & responsible for driving the post-sale and integration journey of new customers - from initial technical onboarding to deployment and implementation to customers’ sign-off
  • Proficient and proactive project management of multiple integration & deployment tasks in parallel
  • Actively support customers during their first month of launching with technical tasks related to their integration
  • Supporting customers via Intercom including escalation to internal teams i.e. Engineering team swiftly and proactively following-up on tickets until full & satisfactory resolution is achieved for customers
  • Additional project or task related to the team operational function as assigned by Manager

How to succeed at Findify:

We are a growing organisation where everyone matters!

In a nutshell, we look for people with the skills and passion to thrive at a company where innovation is the norm, collaboration is paramount, constructive feedback will make us better and fun is always part of the mix.

We have amazing people. We are diverse. You will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it. We care deeply about each other and take our “no jerks” rule very seriously.

 

About You:

 

  • A great communicator; you are comfortable in communicating in English both written and oral, including leading meetings, selling your ideas and storytelling
  • Technically savvy (you can learn new products fast)
  • Strong time management skills
  • Strong project management skills
  • Exceptional client management skills
  • A team-player. A learner. You are comfortable collaborating with different styles and personalities. We believe that together we achieve much more than alone. We believe our difference makes us stronger


Bonus points if you have/are:

  • Work in a remote setting before
  • Work with SaaS application before
  • Experience as a project manager in IT operations
  • Familiar with JavaScript, React.js
  • At least a bachelor’s degree
  • Previous experience in Customer Support or Services capacity

Compensation: 2.900 - 3.500 USD/month on a contractor set up.

Location: Remote. You must be located in GMT -3 to -5


We ask you to share a CV and application in English.    


NO HEAD-HUNTERS OR AGENCIES NEEDED, PLEASE.


Or, know someone who would be a perfect fit? Let them know!

Why work with us?

At Findify you get to work with amazing and passionate colleagues on some truly awesome technology. What’s not to love? We also offer you a chance to be challenged, make an impact, work flexibly, be part of a team and all this in an international work environment.

  • Challenge

    Working with the kind of advanced AI/ML technology that we do means there is always a cool challenge waiting to be solved. We have developed one of the most advanced AI algorithms in e-commerce in the market, and we love to think creatively on ways to make it even better.

  • Impact

    Although we are constantly growing, we still act like a small company where everyone’s voice is heard, and where if you have a cool idea you can implement it by tomorrow. Whether you’re working on our product, sales or communication, you’ll have a chance to make a difference from day one.

  • Flexibility

    Whether you are a parent or a semi-professional skier (we have both on the team), we believe that work should fit into your life and leave energy for the things you love. We offer flexible work arrangements in both time and place to help our employees manage this.

  • Team feeling

    We are a diverse team with a variety of nationalities, perspectives, and skills. We truly like working with each other and we have lots of fun together. We try to meet each other at least twice a year for an international off-site.

The Findify culture

We are a team of passionate individuals working together for the same goal – to build the next generation of personalization AI in e-commerce. Even though we’re not a start-up anymore, it’s really important to us to preserve that part of our culture – the part where everyone’s contribution makes an impact on the final result, where we are all accountable and where we work creatively and collaboratively to solve whatever problem comes up. Most importantly, as we grow, it’s important us to maintain our high levels of energy, passion and drive.

Already working at Findify?

Let’s recruit together and find your next colleague.

email
@findify.io
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